Direct answer and scope
Start with the General Price List when an in-person conversation concerns funeral goods, funeral services, or their prices. At the applicable discussion, the funeral provider must give the consumer a copy that can be kept. The federal requirement described here is tied to an in-person inquiry; it should not be treated as a general requirement to send the list by email or mail, provide a download, or post it on a website.
Next, determine how merchandise prices are presented. Individual casket prices can be included on the General Price List. If they are not, the provider must offer a written Casket Price List before showing caskets or discussing caskets or their prices. Outer burial container prices can likewise appear on the General Price List. If they do not, a written Outer Burial Container Price List must be provided before the containers or their prices are shown.
The General Price List also includes required fields beyond the merchandise lists. Federal compliance guidance identifies hearse and limousine prices, along with casket and outer-burial-container price information, among the fields to examine. Their appearance on a list does not establish that transportation or an outer burial container has been selected or is required.
These are nationwide federal distinctions. A cemetery may have a current written requirement concerning an outer burial container even though state law does not require one anywhere in the United States. Confirm a cemetery’s own rule directly and do not assume that a particular container will satisfy its standards.
How to use the official evidence
Use each written list for the category it addresses. On the General Price List, locate the itemized funeral goods and services relevant to the arrangements, including applicable transportation rows. For caskets, first ask whether individual prices are printed on the General Price List. If not, request the separate written Casket Price List at the point required before products or prices are shown or discussed.
Apply the same two-step check to outer burial containers. Determine whether their prices are on the General Price List. If they are absent, look for the separate written Outer Burial Container Price List before containers or their prices are shown. Keep the question of price-list timing separate from the question of whether a cemetery currently requires a container.
When comparing options, align the same categories across the documents available from different providers. The FTC’s consumer checklist spans funeral-provider charges, merchandise, disposition, and cash advances. It supports itemized comparison, but it does not supply current provider prices, a national average, a fair-price threshold, a quality score, or a final total.
A casket, cremation container, or urn may be purchased from another seller. Federal consumer guidance says a funeral home cannot impose a handling fee merely because the consumer supplies such merchandise bought elsewhere. If a charge is disputed, request its exact written description rather than deciding from an unclear label alone.
Decision framework
First identify the arrangement and merchandise categories actually under consideration. For an in-person inquiry about funeral goods, services, or prices, obtain and retain the General Price List. Mark the relevant itemized categories, but do not treat the presence of a listed charge as proof that the item has been chosen.
Second, locate the casket prices. If individual casket prices appear on the General Price List, use those entries for the casket-price comparison. If they do not, ask for the written Casket Price List before caskets or their prices are shown or discussed. Compare like-for-like written entries and leave unanswered details unresolved rather than filling them in from assumptions.
Third, apply the equivalent check to outer burial containers. Look for prices on the General Price List or, when they are not included there, obtain the separate written list before containers or their prices are shown. Then ask the cemetery for its current written requirement. The absence of a state-law mandate does not answer what a particular cemetery currently requires.
Fourth, distinguish burial merchandise from direct-cremation container rights. Under the Funeral Rule, a casket is not required for direct cremation, and providers offering direct cremation must offer an alternative container. That federal rule does not establish a particular crematory’s current acceptance policy, product suitability, or availability.
Finally, compare itemized categories across the documents instead of ranking options by a single prominent price. Include the relevant provider charges, merchandise, disposition items, transportation entries, and cash advances. Ask for clarification where descriptions differ, since the federal checklist itself does not determine the completed bill or evaluate service quality.
Limits and what to verify next
Price-list rules do not establish whether a particular item is currently stocked, suitable, accepted, or available. They also do not determine whether the order in which merchandise was displayed complied with every applicable requirement. Use the written documents to identify prices and descriptions, then confirm product and arrangement details directly with the relevant provider.
For an outer burial container, verify two separate matters: where its prices are listed and whether the cemetery has a current requirement. State law does not require an outer burial container anywhere in the United States, but many cemeteries require one. Ask the cemetery for its present written rule and its standards before selecting a product.
For merchandise obtained elsewhere, ask for an exact written explanation of any charge that appears connected to receiving or using that merchandise. Federal guidance bars a handling fee imposed merely because a casket, cremation container, or urn was purchased elsewhere, but an ambiguous line description alone is not enough to classify a charge.
Requirements and written policies can change. Verify current federal guidance and the applicable provider and cemetery documents before making a selection. Keep the General Price List and any separate merchandise lists so the same itemized categories can be compared without supplying missing values or treating a partial list as a final total.
Evidence behind this page
Each point below is restricted to what the cited primary source supports. Administrative listing status is not a quality endorsement.
| Evidence | Supported point | Scope and limitation |
|---|---|---|
| Evidence 1 | A nationwide GPL checklist may ask whether a retainable list was offered at the applicable in-person discussion. | Do not convert the in-person rule into a universal email, mail, download, or website-posting requirement. |
| Evidence 2 | Check transportation rows and the applicable merchandise price-list references without supplying an amount. | Do not infer that transportation or an outer burial container is selected or legally required. |
| Evidence 3 | Ask whether the casket prices are on the GPL or on a separate list made available at the applicable point. | Do not rank caskets, copy merchant inventory, promise availability, or decide whether a particular display sequence violated the Rule. |
| Evidence 4 | Check for either GPL prices or the separate written container list at the applicable point. | Do not imply that federal or state law requires an outer burial container; a cemetery may have its own current requirement. |
| Evidence 5 | Explain the federal direct-cremation container right without creating a cremation-provider or product marketplace. | Do not infer a crematory's current acceptance policy, state authorization rule, provider availability, or merchandise suitability. |
| Evidence 6 | State the federal handling-fee right and ask for exact written descriptions of any disputed line. | Do not label an ambiguously named line a handling fee, adjudicate a bill, rank sellers, or guarantee acceptance or delivery. |
| Evidence 7 | Separate the absence of a state-law mandate from a cemetery's possible current written rule. | Do not state that every cemetery requires or waives a container or that a particular product satisfies cemetery standards. |
| Evidence 8 | Use comparable document categories and unresolved questions rather than headline-price rankings. | The FTC checklist does not provide a current provider price, national average, fair-price threshold, quality score, or final total. |
Questions people ask
Is the casket price list part of the GPL?
It can be. A provider may include individual casket prices on the General Price List. If those prices are not included there, the provider must offer a separate written Casket Price List before caskets or their prices are shown or discussed.
When must I see casket prices?
If individual casket prices are not on the General Price List, the written Casket Price List must be offered before caskets or their prices are shown or discussed. The rule does not establish that a particular casket is available.
When must I see outer burial container prices?
The prices may be included on the General Price List. If they are not, a written Outer Burial Container Price List must be provided before the containers or their prices are shown.
Does state law require an outer burial container?
No state law anywhere in the United States requires an outer burial container, according to FTC consumer guidance. Many cemeteries require one, so ask the cemetery for its current written rule and product standards.
Can I buy a casket somewhere else?
Yes. FTC consumer guidance says a funeral home cannot charge a handling fee merely because the consumer supplies a casket purchased elsewhere. Ask for an exact written description of any disputed charge, and separately confirm delivery and acceptance details.
Can this page recommend a casket or container?
No recommendation is provided. Use the written price lists to compare corresponding itemized categories, then verify suitability, current availability, and any cemetery requirement directly with the relevant businesses or cemetery. The FTC checklist does not provide product rankings or quality scores.
Primary sources
- Federal Trade Commission — Funeral Industry Practices Rule Verified 2026-08-26
- Federal Trade Commission — Complying with the Funeral Rule Verified 2026-08-26
- Federal Trade Commission — Consumer Rights Under the Funeral Rule Verified 2026-08-26
- Federal Trade Commission — Funeral Costs and Pricing Checklist Verified 2026-08-26
- Federal Trade Commission — Shopping for Funeral Services by Phone or Online Verified 2026-08-26